If an interviewee requests that their information remain confidential, what should you do?

When an interviewee requests that their information remain confidential, the priority is to respect their wishes while still ensuring you can carry out your responsibilities effectively. The correct course of action is to investigate the issue with other residents while protecting the identity of the interviewee. This approach allows for gathering necessary insights to address concerns while maintaining confidentiality.

Engaging with other individuals can help confirm the validity of the issues presented without compromising the privacy of the person who shared the information. It fosters an environment of trust and respect, encouraging others to speak freely without fear of personal repercussions. Protecting the identity of the interviewee ensures that they feel safe in providing information, thus contributing to better outcomes in the investigation.

The other options do not adequately address the need to balance confidentiality with the necessity of understanding community concerns. Honoring the request completely without further inquiry may prevent important information from being uncovered. Using the information only with consent could restrict the ability to address broader issues, and documenting and reporting the concerns publicly would violate the request for confidentiality, potentially deterring future participants from sharing sensitive information.